At Allaaddin, we aim to ensure customer satisfaction with every purchase made through our platform. Our Return Policy outlines the guidelines and procedures for returning products purchased from our sellers.

1. Eligibility for Returns

a. Most products purchased through Allaaddin Marketplace are eligible for return within [number of days] days of delivery.

b. To be eligible for a return, items must be unused, undamaged, and in the same condition as when they were received. Original packaging and tags must also be intact.

c. Certain products may be exempt from our return policy, including perishable goods, personalized items, and products designated as final sale.

2. Initiation of Returns

a. To initiate a return, buyers must contact Allaaddin's support team within the specified return window, providing details of the order and reason for return.

b. Sellers will be notified of the return request and may approve or deny the return based on their individual return policies.

c. If a return is approved, buyers will receive instructions for returning the item to the seller, including any required shipping labels or instructions.

3. Return Shipping

a. Buyers are responsible for the cost of return shipping, unless the return is due to an error on the part of the seller or Allaaddin.

b. It is recommended that buyers use a trackable shipping method and retain proof of postage for their records.

4. Inspection and Refunds

a. Upon receipt of the returned item, the seller will inspect it to ensure compliance with our return policy.

b. If the return is approved, the seller will issue a refund to the original payment method used for the purchase, minus any applicable restocking fees or return shipping costs.

c. Refunds may take [number of days] days to process and may vary depending on the buyer's financial institution.

5. Dispute Resolution

a. In the event of a dispute between a buyer and seller regarding a return, Allaaddin may provide mediation services to help facilitate a resolution.

b. If a mutually satisfactory resolution cannot be reached, Allaaddin reserves the right to make a final determination based on the evidence provided by both parties.

6. Exceptions

a. Certain circumstances may warrant exceptions to our standard return policy, such as defective or damaged products.

b. In such cases, buyers should follow the same return initiation process and provide detailed documentation of the issue to facilitate resolution.

7. Contact Us

If you have any questions or concerns regarding our Return Policy, please contact our support team at support@allaaddin.com. We are here to assist you and ensure a positive shopping experience on Allaaddin Marketplace.

By making a purchase on Allaaddin, you acknowledge that you have read, understood, and agree to abide by the terms of our Return Policy. Thank you for choosing Allaaddin!