Effective Date: 13-02-2024

1. Introduction

Welcome to Allaaddin, a multi-vendor ecommerce platform where customers can buy a wide range of products from various sellers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, seller app, and customer app (collectively referred to as "Platforms"). By accessing or using our Platforms, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide: When you register as a seller or make a purchase as a customer, we collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.

b. Information from Sellers: As a seller, we may collect additional information such as business name, business address, tax identification number, and product listings.

c. Information Automatically Collected: We may automatically collect certain information when you use our Platforms, including your IP address, device type, browser type, and usage data through cookies and similar technologies.

3. Use of Information

We use the information we collect for various purposes, including:

a. To facilitate transactions and provide the requested services. b. To communicate with you about your account, orders, and inquiries. c. To improve our Platforms, personalize your experience, and analyze usage patterns. d. To enforce our policies, prevent fraud, and ensure compliance with legal obligations. e. With your consent, to send promotional emails and marketing communications.

4. Sharing of Information

We may share your personal information with:

a. Sellers: We share necessary information with sellers to facilitate transactions and order fulfillment. b. Service Providers: We may share information with third-party service providers who assist us in operating our Platforms, conducting business, and providing services to you. c. Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of receiving promotional communications from us.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Platforms are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website. Your continued use of our Platforms after the effective date of the revised policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@allaaddin.com.

This Privacy Policy is effective as of the date indicated above and replaces any prior policies.